Refund Policy

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This Refund Policy applies to all purchases made through Sculpted by Nikko's website www.sculptedbynikko.com. By making a purchase, you agree to this policy.

Eligibility for Refunds

Eligible Products/Services: Refunds may be issued for specific products or services as outlined in our Terms of Service or specified at the time of purchase.

Conditions for Eligibility:

The request for a refund must be made within 14 days of the original purchase date.

The product or service in question must meet the criteria for eligibility, which will be outlined at the time of purchase.

How to Request a Refund

To request a refund, please contact our customer support team at support@sculptedbynikko.com within the specified refund period. Provide your name, order number, and a detailed explanation of why you are requesting a refund.

Refund Process

Review of Request: We will review your request within 5 business days.

Approval or Denial: If your request is approved, we will process the refund. If denied, we will provide a detailed explanation for the decision.

Method of Refund: Refunds will be issued using the original payment method used for the purchase.

Exceptions

Special Circumstances: In exceptional cases, we may consider refunds outside of the specified refund period for valid reasons, such as technical issues or extenuating circumstances. Each case will be reviewed individually.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at support@sculptedbynikko.com